Shipping & returns
Logistics Service Partner
BigBasket Europe outsources its storage, logistics and order processing to NXT eCommerce Solutions Europe B.V., an international e-commerce enabler specialized in activating the online sales of FMCG brands and products.
Standard shipping with PostNL (TNT)
We always ship your order in a package so that you can track it with a Track & Trace code. When your package is shipped, you will receive an email with the Track & Trace code. From that moment on you can track the package. Orders placed before 3 pm can be delivered the next day in the Netherlands & Belgium unless stated otherwise with the product.
When a 'final' delivery date is communicated, we will do everything we can to send your package as soon as possible. Of course you will certainly have it at home on the final delivery date. Do you want to be sure of a specific delivery day? Then you can choose a specific date in the future yourself. PostNL delivers 99% of the packages at the requested time.